Our products are designed in Portugal and produced using high-quality materials from trusted manufacturers.

Yes! We are open to therapy and brand collaborations. Check out our Collaborations Page for more information.

We accept payments via Credit Card, Debit Cart, Stripe and PayPal. All payments are processed securely.

You can request changes or cancellations before the order is shipped. Contact us at inquiries@thealchemistlabel.com as soon as possible, and we’ll assist you.

Once your order is placed, you’ll receive a confirmation email with all the details.

We ship worldwide! Shipping costs and delivery times vary based on your location.

Orders are typically delivered within 3–9 business days, depending on your location. Please note that international shipping times may vary.

Yes! Free shipping is available for orders over $150

Once your order is shipped, you’ll receive an email with a tracking link.

Products can be returned within 15 days of delivery, provided they are unused, in their original packaging, and include all accompanying documents (e.g., invoice).

If you receive a defective product, contact us at inquiries@thealchemistlabel.com, and we’ll arrange for a replacement or refund.

For returns or exchanges due to personal preference, the customer covers the shipping costs. For defective items, we cover the return shipping costs.

Refer to our size guide under the product description for detailed measurements. If you’re unsure, reach out to us at inquiries@thealchemistlabel.com for assistance.

Yes, most of our collections are designed to be gender-neutral.

While we strive for accuracy, slight variations may occur due to screen resolutions.

Whether you’re a mental health professional, a brand, or an influencer, we’d love to hear from you! Visit our Collaborations Page for more details or email us at inquiries@thealchemistlabel.com.